FAQ

How do I make payment?

We accept payment by Debit Credit Card or via PayPal.

Simply follow the instructions during check out.

What is our Returns policy?

If you are not 100% satisfied with your item simply return it to us within 14 days for a full refund less shipping costs. Please note the item must be in new undamaged condition and in the original box packaging with all accessories included.

Where do we ship?

We only ship to destinations within the UK Mainland. Items are shipped by recorded delivery with signature required. We endeavour to ship within 48 hours of receiving a confirmed order.

What Warranty do we offer?

Our Lithium-Ion batteries are warranted free from defects caused by faulty material or workmanship for a period of two years from date of purchase. Full details of the warranty can but found in our Terms & Conditions section.

Are there any carriage charges?

Carriage within the UK Mainland is FREE (excluding Scottish Highlands & Islands).

Looking after my battery

For safety reasons Lithium batteries are shipped only partially charged. Please ensure that you FULLY charge your item prior to first use and always fully re-charge after each usage to ensure optimum battery health and to maximize the lifespan of the battery.

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